Purchased many items from Amazon.ca. Until recently I have never had an issue, well maybe some late shipments.
I have been trying to get a refund from a supplier(Online Happy Shopping, name now changed on item list) that does not return any emails. Notified Amazon CS. CS are not getting a response from them either. They said they would ensure a refund and started a claim. Well one month later and nothing. I could not leave any valuable consumer feedback regarding the supplier or product either. Feedback was not constructive? I believe it was? That's why I am here.
Another purchased item has proven defective for me. I now have to pursue the manufacturer for warranty. Only 30 day money back.
The amounts I have saved on these defective purchases doesn't offset the hassle and inconveniences i have experienced.
I have read that "sold and shipped only" through Amazon is the way to go. Not sure if that would eliminate all hassles but it may help.
Both of my bad experiences have involved third parties. I recommend staying away from them and will do so myself from now on.
I have enjoyed buying on amazon.ca up until these instances. Where is paypal? I see why they aren't involved. I will proceed with caution when purchasing from this point and search locally for items. A good lesson to learn to set me back to the way I used to but things. Shopping with my feet not my fingers... oh I miss the 80's...