I ordered 5 pieces of clothing for Eid-Ul-Fitr. This was soon received. However, it appeared that 1 garment had the wrong color (blue greenish instead of gray). This garment was torn at the sides and back as well, due to bad stitching. The pants that belong here also had a different color, more green. The scarf here was more blue.
After 2 to 3 days after receiving a mail sent. Their reaction: I had to respond within 24 hours. What the $#*!!?
After a few mails back and forth, I got the reaction that they would discuss this. So I wait patiently, after having heard nothing for a few weeks, I sent another email. With the following: yes that is already weeks ago, so too late, too bad and sorry. End of story so, since I apparently had to react (again) sooner. Total no service, money whisk here! Lost about 50euros here.
Incidentally, several garments soaked in color!
I will never order here and never again.