S T.

On June 27 I paid $450 to Flighthub as my ticket was canceled by the airline for some reason and the fee was to get another flight instead. A few days ago I got an email saying there were changes to my new flight. The flight was actually canceled again by the airline! I would like to share screen shots of the 7+ hours of wait time on the phone today just to know what the status of my flight is as I thought Flighthub was supposed to be helping me get another flight instead of the one that was canceled, I contacted them 3 days ago (stayed on the phone 3 hours, 51 minutes), haven't heard back. Yesterday at 6 am someone called me as I had a call scheduled, she had no idea why I was calling and she didn't help with anything! She said I'll be contacted soon and two days passed and I didn't hear back. They don't help with anything, no information so far! Today I stayed waiting for 4 hours and then disconnected, called again and I've been waiting for 3 hours 50 minutes! They send emails asking for input and to call them and this is what has been happening. I basically got scammed, paid an extra 450 dollars to get flight that was canceled soon after and no refund was issued and no one is willing to help or contact me. Worst experience ever. I truly regret booking my flight through them.