The worst company I have ever dealt with.
Their staff are well versed in telling lies and making false promises... they are clearly used to dealing with the same problems over and over again... I have had similar problems to lots of others who have left reviews - I only wish I had read the reviews before ordering !!
1. Wrong item delivered and delivered over a week late despite paying for express delivery!
2. 6 weeks after ordering - still not rectified - I still have the wrong item and they still have my money :-(
3. Promised redelivery of correct item and collection of this wrong item on 4 separate occasions - none have happened :-(
4. Even if they give you a DPD tracking number do not believe that they have actually sent the parcel - check with dpd directly.
5. Spoke to 4 different customer service' people - all rude and trained to tell lies - they do it with ease.
6. I have written to them recorded delivery, left voice messages and sent numerous emails - no reply to any!
I have now given up and passed to my solicitor - an absolute joke of a company !!
AVOID AT ALL COSTS!