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s s.

1
Level 1 Contributor

Contributor Level

Total Points
333

3 Reviews by s

  • SkyScanner

1/21/23

I have had a terrible experience with Skyscanner. This company promotes lastminute.com which is a scammer. I bought tickets for my family. Everything seemed quite normal, I bought luggages for the whole travel and requested for special assistance. After the transaction completed I expected to receive a quick confirmation but I didn't receive any until I asked the next day. However, this confirmation was a disaster as it did not include baggage for inbound tickets. Moreover no confirmation of special assistance. I asked them to correct this. They told me that I have only paid for outbound luggages and not for inbound which is absolutely nonsense. I asked Skyscanner to help me but the only thing they did was to forward my complaint to lastminute.com and nothing else. I kept writing to both of these companies and the latter denies their responsibility. Due to possibility of fare increase by passage of time, I bought the same tickets and for the same dates from a reliable website. So at the moment I have paid twice for the same travel: once without any e-tickets and without the services I have paid for to lastminute.com and via Skyscanner and the other time with my genuine e-tickets. I am going to make a formal complaint against these two companies. Any suggestions would be appreciated. I should add that when I sent this review on trustpilot, someone called Martina replied by saying that my case is being dealt with by their colleague Neil and that I should ask him for assistance, this is nonsense as Neil has only forwarded my email to lastminute.com and has never responded to my repeated emails. So they in fact are collaborating with lastminute.com in emptying people's money!

Tip for consumers:
Avoid skyscanner and buy your tickets through reputable websites

Products used:
Nothing, just paid

Service
Value
Returns
Quality
  • lastminute.com

1/21/23

I have had a terrible experience with lastminute.com but quite obviously I'm not alone. I bought tickets for my family. Everything seemed quite normal, I bought luggages for the whole travel and requested for special assistance. After the transaction completed I expected to receive a quick confirmation but I didn't receive any until I asked the next day. However, this confirmation was a disaster as it did not include baggage for inbound tickets. Moreover no confirmation of special assistance. I asked them to correct this. They told me that I have only paid for outbound luggages and not for inbound which is absolutely nonsense. I kept writing to them but they simply deny their responsibility. Due to possibility of fare increase by passage of time, I bought the same tickets and for the same dates from a reliable website. So at the moment I have paid twice for the same travel: once without any e-tickets and without the services I have paid for to lastminute.com and via Skyscanner and the other time with my genuine e-tickets. I am going to make a formal complaint against these two companies. Any suggestions would be appreciated. Also I think that it is a responsibility for the countries to protect their people against such fraudsters. I can see many people with the same situation as myself here, it is sad

Tip for consumers:
Avoid lastminute.com

Products used:
Nothing. I have just paid without even getting tickets

Service
Value
Returns
Quality
  • PapersNow.co.uk

2/6/20

It really hurts me that this fake company is still active. I hope people read these reviews before paying. Please check their website. You will notice that there is no address on it. The reason is clear. When they get your money, you will find out that they are not what they have claimed. They are unable to provide you with quality work. But it is then too late. You won't be able to get back your money. You cannot even take them into court because for this you need to provide the court with a genuine address. They have provided a phone number which is also fake. It is only an internet number and will not help you trace their address. I have written to them many times and asked them for their address so that I can complain but they have obviously not responded to this. I have noticed that they have responded to negative reviews here as if they are proper people. But don't be cheated by this. It is just a camouflage.
There is a problem however that they may now come and respond here but as a person whose money is stollen by papersnow I cannot react to this. I wish this problem be resolved by the owners of Sitejabber so that people can properly inform readers of this fake company. So I am telling everybody who is reading this is that papers now is fake. Avoid it. Take care of your money before they have emptied your pocket. And please ignore their excuses. They are fake. This is my order number: PNOC-*******

Tip for consumers:
I write an example of their work here for you. this is just one example of all the nonsense and meaningless sentences they have used in my work. as a result I lost a great opportunity in my life and they stole all my money (1500 pounds):
"Equally there can uncontrovesially certain that earth’s resources are limited which usually has limiting factor of development and growth"

Products used:
proofreading

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Papers N. – PapersNow.co.uk Rep

Hi S S.,
We appreciate that you spared your precious time to leave a feedback on our services. We sincerely apologize if our services couldn’t meet your requirements in any way.
PapersNow is a customer-oriented company where we work as one team to make every client feel special. Based on your review of our services, we will start an investigation right away to see what went wrong while working on your order.
This clearly seems like a case of miscommunication. We assure you to compensate in the best way possible. Please provide your order ID and other relevant details so that we can look into this issue as soon as possible.
Regards,
Team PapersNow

s Has Earned 3 Votes

S S.'s review of PapersNow.co.uk earned 3 Very Helpful votes

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