Quoted $90 for my iPhone 5S. This phone has been in an otter box since leaving the store with it a couple years ago. Never once took it out of the otterbox! I finally removed it from the otter box when I was packaging the phone up to send in to Gazelle. I received an adjusted offer due to "significant scratches." There was ZERO scratches on this phone. It was cleaned before packaging to ensure no scratches or blemishes then mailed it in bubble wrap. You should just go ahead and expect that they will make a lesser offer once they receive your phone.