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S R.

Contributor Level

Total Points
88

1 Review by S

  • TradeCarView

7/29/21
• Updated review

Here are some tips to avoid getting scammed by those little rascals on TC-V

1) Always ask for an auction sheet.
Fact: Most cars listed there are bought at auction and will give you a good items of the condition of the car. If you do not speak Japanese you can use google translate to assist you with translating the auction sheet. Some may not have an auction sheet as the vehicle may have been purchased privately, If so move to tip #2.

2) Always, always and always ASK FOR THE VEHICLE EXPORT CERTIFICATE.
This is an official document issued for all vehicles that are to be exported from japan. If includes the correct vehicle vin / chassis number, along with the correct mileage of the vehicle. In my case those scammers deliberately covered up the mileage on the document before sending me photos of the export certificate and i was completely unaware of this until it was too late. So ensure that the document has all these details. I have attached a photo of and example of an export certificate. I have highlighted in red the chassis number of the vehicle and in green the mileage of the vehicle. The mileage at the top will be the most recent mileage.

3) Request many photos
Request as many photos as possible. Some sellers tend to display very dull photos on their listings to hide details of the vehicle, If there isn't enough photos ask them to take more photos and email them to you. Photos of font, rear, sides and the under body of the vehicle as many of those vehicle may have rust on the under body so the sellers will neglect to take a photo of the under body of the vehicle. In my case, they had about 6 photos and they deliberately did not photo the front windshield to hide the large crack.

I hope this helps you all. Best of luck.

Beware, Beware, Beware
4/20/21
• Previous review

I purchased a vehicle from tradecarview (TC-V) under the seller Carnival Co LTD, and it was one of my worst experiences ever. I suggest to stay far away from them.

First off they roll back the odometer and advertise fake odometer readings. I could the odometer reading was incorrect because the forget to remove the service history book from the vehicle. On looking through the service history it said that the vehicle had 130,000km on last service, which they claim that the vehicle had 60,000km. And it doesn't make sense to complain as it will just fall on deaf ears. TC-V advertises payment protection, and they never live up to this claim. Whatever the seller says they will agree with them and later on will tell you that they are not liable to make the seller offer a refund for false advertising.

When I questioned the company about the condition of the vehicle, they said everything is great high quality vehicle. But never mentioned that the windshield had a large crack. They purposefully take photos at certain angles to hide damage on the vehicle. When I received the vehicle I opened a complaint to the buyer about the windshield. They said they cannot do anything about it because it did not leave Japan with a crack (liars). And TC-V just agreed with them, saying oh the seller said it didn't leave with a crack so then it must be true. The nerve of these people.

TC-V just copies and paste the same response to you over and over again no matter what you say.

Below is the message they continually sent to me over and over again and never stepped in to make a difference.

"Dear sir

Thank you for your message.
Regarding to your request, only the seller can take prompt action for you.

As we checked, you have already sent a message to the seller.
Please wait for their reply patiently.

We are sorry but sellers cannot see messages addressed to Customer Support.
If there is no response from the seller in a timely manner, please let us know for assistance.

Kind Regards,
Customer Support"

You have been warned, stay far away from tradecarview / TC-V.

Service
Value
Shipping
Returns
Quality

S Has Earned 6 Votes

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