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Have been a loyal customer of theirs since 2015.
They started using a terrible shipping service as of late called Laser Ship. They'll post the package as delivered yet it never was. This happened more then once. I had to open a complaint with my bank to get a refund. Now I've been banned from shopping there. Not my fault they use a shipping service who can't do their job.
Spencer S.'s review of Urban Outfitters earned 4 Very Helpful votes
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BEWARE EXTREMELY POOR INVENTORY MANAGEMENT Ordered an expensive product (from a third-party...
They charged me for a dress and never sent it. They also don't seem to want to correct their mistake
