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spencer a.

Contributor Level

Total Points
80

1 Review by spencer

  • Blue Apron

1/27/22

We gave Blue Apron a try two times about a year apart. If we actually received the delivery the food, it was good and fresh and easy to prepare.

Unfortunately, the 9 out of 10 deliveries were cancelled by Blue Apron... claiming carrier issues. The biggest problem was that we had shopped and planned our menus around the service. They left us in a lurch so many times that we had to give up using them:(

About a year later, we thought we would try again and hoped they had solved their delivery problems. They didn't. We got our first order just fine and on time. The second one said it was on time for delivery, but the day of scheduled delivery said it was delayed. Two days later they cancelled our order. So zero meals for the week :( Back to the grocery:(

Tried to call them and find out what was really going on and maybe get them to fix the delivery problems. The rep was less than useless.

Finally cancelled and going back to Hello Fresh, at least They can get the food delivered!

Service
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