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1 Review by S

Tilly's

Tilly's

9/13/17

When ordering a shirt and hat for my grandson, He received the hat that was to match the shirt, tracking the order stated it was in the box, when calling customer service they stated the shirt was out of stock! NO email, no call, no communication from them what so ever. When I ask why I wasn't notified the rep stated I should have called to verify it was in stock! WHAT? So he has a hat and no shirt! We wouldn't have ordered the hat without the shirt! YET, they billed my credit card! They must have thought it was in stock!! Very annoying, DO NOT recommend ordering on line with them ever!!

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