SouthernAZ J.

I love these guys. I order online and take advantage of their monthly sales. You can get some killer discounts on backpacking and off-grid stuff as well as preparedness supplies. I have used a lot of their freeze dried and dehydrated foods and they are high quality. They also have a blog that allows you to win free stuff or earn gift cards, which is another plus. I have had 2 problems (out of MANY orders) with a damaged or dented can (obvious transporter boo-boos) and they have made it right immediately -- no return and wait for them to verify that it's dented, etc.

These guys make great portable solar chargers, batteries and accessories like lights, phone chargers and speakers for laptops. You can charge up one of their big battery packs or use their little solar chargers for direct charging. The small ones are about the same size as a notepad computer, so really convenient. Their customer service is great. You can also buy their stuff from beprepared.com, sometimes for less than the manufacturer's site.

I've ordered 3 times. Two were good experiences, but this last time has been a nightmare and it was their warehouse error --twice for the same item -- they DID NOT ensure that the same mistake did not happen again. It ruined my sleep during a scouting trip, as I had no sleeping pad as a result. They did not make it right, and even suggested that I go to grocery stores to see if I could find a box that their WRONG product would fit into so I could return it. Full account is at: http://monsoonmatriarch.blogspot.com/2012/10/how-not-to-satisfy-your-customers.html