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Sophi S.

2
Level 2 Contributor

Contributor Level

Total Points
414

5 Reviews by Sophi

  • AliExpress

2/15/24

Aliexpress charges consumers for orders, but when they don't deliver the items, they refuse to refund the money. When we order from Aliexpress with Choice Delivery, we expect a trustworthy and safe delivery of promised goods. We do not expect to pay for something that will never be delivered. Τhe required protection is not provided to the buyer, so the whole system is unsuitable for online shopping.

Products used:
electronics

Service
Value
Shipping
Returns
Quality
  • DressLily

3/17/19

The last months I 've bought several items from DressLily. My experience
Was positive, as all the products were delivered on time, in good condition, and their packaging was good. The products met their descriptions on site.
So if you found an interesting item in DressLily store, I can recommend to try them out.

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Sophi,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Dresslily.com soon!

Many thanks,

DressLily Customer Support Team

  • Rosegal

3/17/19

I have made several orders from Rosegal, and my impression so far is clearly
Positive. All the items I ordered were delivered on time and in good condition and on
Time. The packaging was quite good, the actual products were the ones
Advertised and their pricing was competitive enough. That's why I recommend
To try Rosegal if you find a product that you 'd like to buy.

  • Gearbest

3/15/19

I 've made quite a few orders recently from Gearbest, as I noticed that they sell items at prices lower than our local market. The experience was positive, as the items arrived in good condition, and well packed. You may consider as a small disadvantage the time that is required to get the items in your hands, but on the other hand if you plan your orders early, you can get products bought in competitive prices.

  • FedEx

12/15/17

FedEx is the worst courier company I 've ever used. I recently used their service twice to send items overseas. Their customer service was positive that the shipping time will be the one they advertised in several questions.
But they did not keep any of their promises. They actually caused damage to the items sent, and they were finally delivered in 7 working days instead of 2 that they had promised. Contacting their customer support when the delay was obvious they were saying that something happened and that the package would be delivered soon enough. After several calls it was obvious they were lying as they used different excuses and it was clear that people nearby were laughing hearing the excuses.

Sophi Has Earned 14 Votes

Sophi S.'s review of FedEx earned 8 Very Helpful votes

Sophi S.'s review of AliExpress earned 6 Very Helpful votes

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