Sophie S.

I am giving them 1 star because it wont let me give any less. I bought a pair of wedges at the store that did not have my size. The sweet girl working made the order so I can receive them at home. I got my shoes quite rapidly, but they were damaged. Looked like someone already wore them since there were scuff marks on the studs and scratches on the straps. I find that revolting. I sent an email to customer support with pictures and without ever reading the email sent me a reply wanting pictures of my shoes?!?!? Like what? Do you actually have people working for you? Or brain dead robots? Since I replied to their email, they have not answered me for 2 days! I am filing a complaint with consumer protection because this is absolutely rediculous