When I bought these extensions I ordered double weft 20" Jet black,, I paid extra for next day delivery i was very angry because the courier dropped my package in a town 200 miles away from mine, but i do understand that this was not clip-hair's fault, however when I opened the package the hair seemed to be okay, I wouldn't say it was the softest hair extensions product i have bought, also I found that there was blonde hair and ginger/red hair running through it was very noticeable I was very disappointed, after two or three uses the hair would mat and tangle and they then looked of very bad quality, the ends of the extensions would clump together and look very straggly, and they felt absoloutley AWFUL and had a sort of waxy feel, I paid 100 euros for these extensions, i wont be buying from this site again!, I also recommend not to even try and wash them it makes it ten times worse!, even when you use baby shampoo or an all natural product with no sulphates or parabens, i also straightened them on a heat of 120 Celsius, and some of the hair shrivelled up so some of the hair must of been synthetic or of terrible quality.