Sophie R.

Ordered 2 pairs of maternity jeans & paid $32 shipping for delivery from the US to the UK. There is reference on the J Brand website to possible duties in the customer's country but very little is said and there's certainly no warning that duties can be considerable which they must be much more aware of than their customers are. Needless to say, had I known that I would be paying £297 for two pairs of jeans and £215.97 for duties, I certainly wouldn't have ordered them in the first place. J Brand were not interested at all in trying to assist me, though they must know at the time orders are placed that if you order their products in the UK you're going to be in for a big surprise!