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Sophie M.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology, Clothing & Fashion

Member since March 2018

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1 Review by Sophie

I had a $500 store credit from shop.ca that has disappeared from my account. Customer service told me there was a site upgrade and that they have no record, nor any way to recover any records, of store credit. I had tried to use this credit in 2016 to purchase items, but even after going through the checkout process, I was later notified that the items were out of stock. So, couldn't use the credit when I did have access to it, then wasn't even notified that the credit would disappear, and now it's gone. STAY AWAY.

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mark p. reviewed SHOP.CA

Time delays in shipping (getting orders processed to when it is shipped) are long. Customer...


Only one-time shop on shop.ca in 2015. Then I returned it but get around $250 store credit which...