We bought a Sebo/Dart Vacuum almost two years ago. It was a fine German-made machine with 4 different settings. Unfortunately, it needed too much strength to move it on our very dense high quality carpet in one of the rooms. We brought it back to the store expecting to lose the money we paid for it and buy a stronger machine. To our surprise, Robert offered to check the vacuum cleaner and even exchange to a stronger model without charge if needed. He gave us his personal mobile phone number when we left. In two days Robert called us and asked to come to the store. Our vacuum cleaner was completely serviced even though we did not purchase a maintenance plan, the bag was changed, speeds adjusted. Now it works even better than a new one! We will definitely recommend Gator Vacuum Cleaner Store in Coral Springs to everyone we know. Thank you, dear Robert! Wonderful service and a great attitude!