Today I woke up to find an email stating that my account was permanently banned because I have "asked to be paid or been paid " outside of upwork, which I clearly didn't do. I sent them a screen shot as evidence and the reply was still the same nasty accusation. No warning, no verifying, no consulting, just like that. Not the mention the 20% service fee I paid, upwork is the greediest and the nastiest freelance site there is.