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Sophia M.

Contributor Level

Total Points
167

About Me

21 • CA

2 Reviews by Sophia

  • Mercari

8/14/18

Selling is easy and I had no problem with the app for two years. It used to be fine to get my funds in my checking account, however, 2 years ago I deleted my account because I would no longer be using it. Recently, I opened a new account since I couldn't get into my old deactivated one (I wasn't even receiving a reset password email to get into my old account after Mercari states that you can reactivate an account by logging, which clearly wasn't working after sending multiple reset password emails) so now I can't use my checking account information because it is associated with the other account. They say that they can't deposit into a savings account and that my account could be terminated for opening multiple accounts, which is honestly bull. Any other site would allow you to open a new account after deleting an old one years ago. Anyway, my funds were deposited to my savings even though they state they can't do that and I got some load of crap about using a prepaid visa card to get my funds out of my Mercari account but never told me the steps of how to do that. The customer service is horrible. They hold your checking account info in their system for 5 years even if you delete your details before deleting your account. I will not be using this app ever again for the hassle.

  • ROMWE

5/28/17

I ordered on 5/12/17 and received it today, 5/26/17 so shipping wasn't terrible. I ordered two swim suits, both size large, a pair of shorts also in a size large and a pair of shoes. The bathing suits are super cute, however the sizing is so small which I expected from Asian sizing which is why I bought a large. For reference, my measurements are 35-31-43,5'5 and 143 lbs. The top of the bikinis fit fine since I'm small up top but the bottoms are very small and squeeze my hips. One of the suits I am able to adjust the side tie so that isn't so bad but the other is no adjustable and I have to pull the sides up to my waist in order for me to not have a huge muffin top (I also have a flat stomach and little side fat so the bikinis really DO squeeze a lot). My butt also completely shows. I was expecting that a bit but since they're so small they don't cover anything at all. I would say a large in the bottoms fits like a small. Also, the shorts are supposed to be pretty airy and come up to the waist, however they completely hug my waist and my thighs. I feel as if they'll rip when I sit down, they're a size large as well. Finally, I do love the espadrilles shoes. They are adorable and fit so well! I'm hoping romwe will add an x-large size or add American sizes seeing as Asian sizing is so much smaller. Please be aware that swim suits are final sale too, I would recommend the largest size to someone smaller than my measurements.

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miao m. – ROMWE Rep

Hi Sophia,

Thank you for ordering from our website.
The sizes on our site are not standard US or UK sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you. We know that is not good enough and still might cause trouble to our customers, but we’re doing everything we can to work on that. We would also check with our suppliers to keep this from happening to other customers, your help would be much appreciated.

If you need any help, do not hesitate to contact us.

Sophia Has Earned 7 Votes

Sophia M.'s review of ROMWE earned 3 Very Helpful votes

Sophia M.'s review of Mercari earned 4 Very Helpful votes

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