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I'm now 11 days after ordering and my items have not been shipped and status is still "preparing to ship" on target.com. There is no explanation for delay and customer service reps refuse to cancel the order. I have called multiple times and there is always a long wait and agents are not helpful
Placed order which had not shipped 8 days after order. I called and they confirmed that all items were in stock and could not explain delay. Promised that order would be shipped "soon" but unable to say when that would be. I spent >30 min on hold only to be told that order was estimated to arrive 2 weeks after it was supposed to but could not actually confirm when items would be shipped so delay could be longer. I requested to cancel the order since the only thing that had happened was label printing but agent (and manager, Jay) refused to allow me to cancel the order even though they could not 1. Give reason for delay 2. Give estimate of arrival.
I wasted >30 min of time and was treated like dirt. No thanks.
I definitely won't be buying from target.com again and would urge everyone to shop elsewhere as well
Sophia K.'s review of Target earned 2 Very Helpful votes
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