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Experience: Shopping, Business

Member since May 2020

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1 Review by SONYA


I have had an account for many years with Groupon.

Last year I purchased a CBT motorcycle training day for about £60.00
The CBT company (Groupon supplier) man I spoke to was very rude and said he had no day course available for another month or so.
When I contacted Groupon, they did not care about the poor and rude service that I had received and just place a credit on my Groupon account and not back into my bank account.
I had also purchased a hair treatment voucher which should have included conditioning treatment, I did not receive this. I contacted Groupon again and they placed a small credit on my account.
2 weeks ago they said there were lots of credits on my account and closed it without returning my £60.00 for the motorcycle training day.
I have tried to contact them and they have not been helpful and just keep reiterating that they have closed my account.
I am still emailing them to ensure I get my money back.

Hope this helps you all.

I would recommend you all to read reviews before using this company.

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