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Ordered a back pack for my daughter's study abroad program and the size was wrong. Started trying to return it maybe 5-days after receipt through the website but it said that the order was "pending delivery" so I was unable to do the return online. I've sent probably 10 emails and then also called several times and never was able to reach anyone. Wish I had looked at review before ordering :(
Tip for consumers:
Just don't order anything if you think it might not be perfect because you will be stuck with it forever!
Products used:
Pro slim jr laptop backpack
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