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Soniya M.

Contributor Level

Total Points
81

1 Review by Soniya

  • Shutterfly

12/4/17

I ordered a calendar for a friend and it came in incorrectly with events/birthday's printed on dates that were taken from an earlier personal calendar I created. I did not want to gift this calendar to my friend when it had birthday's of my own family printed on there. I complained 3 times and each time they sent me a new calendar with the same error printed on it! They were not able to assure me a correct one would come even though the preview showed it correctly but the delivered product was incorrect. I have wasted a lot of time and effort in this and am upset that they are not able to resolve this issue and instead offered me a refund. I really wanted them to figure out how to correct the situation which they never did. They told me to recreate the calendar and I do not have time for that, it took me a very long time to create it with all the photos in the first place. I don't even know if I can ever order with them again for fear of the same thing happening.

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