Sonia M.

I purchased Pure Gear's screen cover through Verizon 4 years ago. I was able to get 1 replacement glass cover for my phone and then they canceled the "unlimited replacement" policy that they had. When I got my most recent phone I was told I could purchase the screen cover and a replacement would be $10. I went into Verizon a few months ago and they had to order it online since they did not have any in store (my phone is too old apparently). My order went through, money was taken, a month went by and NO REPLACEMENT came. I was then sent an email stating they could not replace it. After asking for a refund for the $40 original product I purchased with the instructions of a $10 replacement I have heard nothing. Worst service ever.

Complete scam of a company. Don't waste your money.