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My order should a discount when i bought it online but when my credit card was billed it was charged full price. I have been kept charging 40$ every month since december for no reason since then. Please stop charging my card.
This is my 2nd bad experience with Dillard's & their customer service. I had bought a watch & wanted to exchange it for a bigger dial. Dillard's Rep couldn't locate the item# on the return receipt & told me to contact their manager in customer care. Their manager was not helpful & she didn't tell me any work around options about store credit or gift card! She was so rude that she told me to gift the watch to someone else if I don't like it!. I know there are people who have returned merchandise after 3 - 6 months of purchase. All Other stores like Macy's & JCPenny accept returns using a return label then why not Dillard's? It's ridiculous!
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I joined 5 years ago after seeing what a great deal it was - a new set of undergarments for a...
I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hi Sonali,
Thank you for the review, we apologize for any confusion!
It sounds like you joined our VIP Membership with your first order and did not shop or skip the month by the fifth of the month.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http :// adoreme. Com/charges. Don’t forget, credits from the monthly charge on the 6th are only eligible for a refund up to 30 days from the date of the charge.
To learn more about the perks our VIP members enjoy or to unsubscribe, please visit our online helpdesk: www.adoreme.com/helpdesk
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
help@adoreme.com