Somer H.

I initially made my order for wheels and tires January 20th... did not realize they would not ship until March 22nd, so within 5 minutes of the purchase I requested to cancel and was told I could not. Ok... so finally 4 days later after calling about 3-4 times, I got someone to help me get a refund in order to make a new order. When I selected the new order, it said ships in 2-3 days. Once I placed the order and paid $2,900.00 it said 12 days. Seriously? I could go somewhere local and buy them for a little more and get them same day... crazy. So now here we are 12 days later and they STILL HAVE NOT shipped, yet I've paid almost $3k out of my pocket. My lift I ordered from somewhere else came in 2 weeks ago... now just waiting and waiting and waiting on the rims and tires. I hope and pray that the order is right when they do finally come in! Very disappointed in the lack of customer service and dishonesty/sketchy vibes.

***Update: Was able to get in touch with a representative to check on the order status and they said that as of today (Feb 5th), they are now on back order and it will be another 4-6 weeks) So we went from 2-3 days, to 12 days, to 4-6 weeks. Good grief! They "made a special exception" and let us cancel. They said refund will show up in 24-48 hrs. We shall see... Don't deal with this sketchy place.