Soleyman S.

Simply avoid using their service at any cost even if it cost you more somewhere else. Carflexi offers the worst car rental service online. Protect other customers from Carflexi by driving them out of business by sharing the news with your contacts. They don't provide any support after they charge their fees and don't care about their reputation and image. My tormenting experience will be shared with all social media venues. It started when my reservation was not processed by the vendor at DENVER Intl. Airport claiming that I could not use a credit card issued by a U.S. bank according to the terms and conditions. I had to rent another car that cost me much more than my original reservation. After returning from my trip I sent customer service a request to refund the money which Carflexi initially charged me as processing fees ($50). Their team started playing games with me and they were unprofessional, unethical, unfair and sneaky. They ignored the reason of the credit card rejection and kept on referring to the T&C which I fully complied with. They never address the issue and don't have a clue about customer satisfaction.