Solange V.

Traveling in France by train can be very expensive. An option is to take the bus. SNCF (Train company) has created this brand. However, it is not ok at all. It have to improve a lot. The service is very bad. Starting with, they do not have an office, so, you need to be guessing what time the bus will arrive. Nobody is there to answer your questions. Also, they don't do refunds, even when they are very late which is very often. Once you are inside, you realize the bus is dirty and seats are very small. Long travels can get really uncomfortable. I don't recommend.

I have had a horrible experience with Uniplaces. The photos exposed in the website are not as reality. Once I get in the apartment I wanted to cancel it. I did it before the 24 hours and now Uniplaces don't want to give me my money back. That completely sucks. Besides, it is expressed in the website that I can always have help to get another and it is being exactly the opposite! They keep insisting in not refund me. What is worst, I even speak with the landlord. He agrees with me, is not as in the pictures and he thinks I have the right to change my mind. And Uniplaces says the owner does not want to cancel the reservation! They do everything to keep the money!