Absolutely awful. After my package being lost they didn't even offer anything instead they just kept saying it is your fault you enter the wrong address. I end it up paying $900 for something I never received and this people at Sense didn't even offer anything. Just horrible that's not the way to treat your customers.
I haven't got any solution from this web like nothing zero. They just took the money for package that was stolen. At least offer something or come up with solution but NO nothing. I never experienced such a poor service where they don't care.