Soji A.

This is a terrible company to purchase from. Bought a faux leather sofa bed on the 9th June 2018. I wasn't informed when it will be delivered so I missed delivery 2 times. I called them to re-arrange delivery but was told I have to pay for delivery again which I refused and asked for the order to be cancelled & my money refunded. I was told I will be refunded less the original delivery charge which I agreed to as I was really fed up with their customer service. And almost a month later, I'm yet to be refunded. After several calls, all they keep telling me is that they are awaiting their manager to approve the refund. This is highly insane and looks to me as a fraudulent company.