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So J.

Contributor Level

Total Points
173

2 Reviews by So

  • Oh Polly

5/13/19

I returned my item a month ago. It did not fit. So I sent it back. I emailed them to inform them of my return. It took DAYS for them to respond. When they did respond, they asked me the same questions that I already answered in regards to my order number, name of item and postage information. I provided them with all that information and with pictures. The item was delivered to them and I still have not received a refund. Instead they keep emailing me the same questions I already answered. Stay far away from this website. Customer service is horrible and they don't want to refund my money. Unless you want to deal with this when your trying to return an item, don't order from them!

  • AMIClubwear

5/9/19

I originally ordered my items with an additional 20 dollars for shipping. Items took forever to ship and they took forever to reply to my messages when I asked. When they finally responded they told me that they will give me 19 dollars worth of store credit. Then I received my items (which did not fit), I realized that one of the items I purchased was not there. I emailed them to inform them of this. Still no reply and it's been a week. So when I scrolled to my old emails with then, apparently the item that was not shipped was considered back ordered. I needed it for vacation. So I emailed them explaining that I no longer want this item since I have no clue what they are expecting to send it to me. No one replied. I just really don't like their customer service. It states that they will respond within 24-48 hours. It's been a week. I don't recommend amiclubwear to anyone. Stay far away from them!

So Has Earned 13 Votes

So J.'s review of AMIClubwear earned 9 Very Helpful votes

So J.'s review of Oh Polly earned 4 Very Helpful votes

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