Sofiya D.

I ordered one top and a matching set (bra and leggings) from Lululemon last weekend. I got a confirmation shortly after and later got another email with the shipping information. This morning I decided to check when my order will arrive and noticed it says that the order for leggings got canceled. You have to scroll to the bottom of the email about the shipping information to see it. There is no "we are sorry" or an explanation why they did not ship it. It's so rude and unprofessional. First of all I can't return the bra. It's was on final sale. And second I don't have anything that matches it and that is why I wanted those specific leggings. This was my first time ordering clothes from them. Never again...

I made 2 orders for almost $200 5 days ago. They still haven't been shipped. I contacted customer service yesterday and today and I never got any response back... DON"T ORDER ANYTHING FROM THIS WEBSITE! And on the website they say that customer service works 24/7...