sofiah60

Sofia H.

Contributor Level

Total Points
80

1 Review by Sofia

1.6K Views
12/1/21

The quality of support through this billing service is extremely poor considering the funds they are dispersing or fail to disperse for California Rent relief program. Shortly after making an account once finally invited I had my account disabled after finally getting the verification code to login which was glitching horribly, I would answer the phone to listen to the code and it would say 2 numbers then hang up. (This continued to happen for over an hour of attempts.) and told they disabled my account and wouldn't be offering me any service through their company. This is horrible news for 2 of my tenants who have children but now face eviction.

Tip for consumers:
Avoid if you can

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billc409
Bill C. – Bill.com Rep

Thank you for your review Sofia. We're sorry to hear about this and would love the chance to investigate. Please do not hesitate to provide us with your best email address and we will have our team reach out directly.

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