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Forget even getting to order from here. Which I NEVER will and here's the reason why.
The Customer service is beyond sad?( my 2nd experience via the chat option).
The customer service rep(Max-as was displayed) had the audacity to say.""Please be patient and nice. Your not the only customer online"".! The reason being I waited for a couple of minutes and did not get a response. And as any anxious customer checked in to see if they read my email.
This was my second saddening experience with them and through the customer service (chat option).
Sadly youve lost a customer. YOUR LOSS- NOT MINE!
Please treat your customer well. PERIOD!
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Empty.
I ordered things from them, and my order was shipped missing a several items. I was notified my...
I have ordered from raffaello network and my experience was tragic to say the least. I made two...
Hello Sn, I wish to underline that I have answered to all your queries via chat. You started your chat very impolitely with "? Anybody there". You didn't even bothered to say "hello".
It's true, I took several minutes to answer to you but I was busy with other customers. It was uneccessary to start writing "? Hello". This is very rude (at least in my opinion). And this is why I wrote "You are not the only customer online so please be nice and patient " Being a customer doesn't allow you to treat the customer service attendant like servants. We are human beings too and deserve some kindness. Arrogance and rudeness are not tollerated in my service.