Smwa M.

I found a great item on their site that was only a $10 difference with the price on my always reliable Amazon.com. I decided to give this site a try because I have purchased from Newegg numerous times before. Right after placing the order and before it shipped, I was reviewing my account and realized the wrong address was listed. I prompted changed this and expected the shipment to come to the right address. 24 hours later, I received an email with the wrong shipping address, I contacted the shipping company but they stated to me that only the Merchant (NeweggFlash) could change the shipping address at this time.

Trying to get assistance from them was completely frustrating. Their 24 hour live chat and calling customer service was a complete was of time. Utterly useless and they were of no assistance at all.

Save yourself the pain and stay away from NeweggFlash.