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SMRITI C.

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1 Review by SMRITI

RoseWholesale

  • RoseWholesale

“Rosefacts reply on reading the review”
10/4/19
• Updated review

Dear Customer,
Thank you for contacting us.
Order number: RF-5006

Hope you are doing well today. I pray this email finds you well and blessed,

We profusely apologize and we would like to express our deep regrets for the inconvenience that caused you. We are sorry if we have given you an impression that we're less than enthusiastic in meeting our customer's expectation. Customer opinion keeps us on our toes. We will raise this matter with our relevant department and rest assured that we are working diligently not to make any same issue in the future.

Please get back to this email for confirmation. We hope for your continued patience and understanding about this matter and we are constantly evolving to better suit your needs.

THIS IS A STANDARD MAIL WHICH THEY KEEP SENDING EVERY OTHER DAY BY DIFFERENT NAMES. JUST TO MAKE A FOOL OF THEIR CUSTOMERS.

THERE IS NO INTENTION TO DO ANYTHING

REQUEST ALL TO BOYCOTT THEM

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“WORST EVER ONLINE CLOTHING SITE- facebook Google stay away from these cheats”
10/3/19
• Previous review

Rosefacts show attractive clothing thanks to good photography and models they use for advertising. I ordered in April and got conned by their ploy. The clothes came in june end after I requested them to cancel the order and refund my money 68 USD within 25 days of placing the order. They refused to accede to my request and kept thrusting the order on me. The clothes were of poorest quality you can imagine and were delivered end of June. I was out of country and I have been chasing them for refund since last 3 months. They ask me to ship the goods back to China at my cost and are stuck on it for last 3 months. They frustrate the customer so that eventually they write off their money. I have finally given up today. I REQUEST ALL OF YOU NOT TO GET CHEATED BY THIS HORRIBLE COMPANY CALLED ROSEFACTS. ALSO ADVERTISERS PLEASE STAY AWAY FROM THEM.
SMRITI CHANDWANI GURGAON
INDIA

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