- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered 10 items and paid for shipping insurance. Got an email a day later saying the package has been shipped. It went from somewhere in china on 23 May and said would be delivered in Baltimore on 28 May but surprise it's been in the same city in Japan for 3 days in transit'. This site has no customer care number. Emails went unanswered and chat agent said it was FedEx's fault. Well FedEx in the US didn't even have this package nor that number! Big scammers. I want a refund but they're not even issuing that.
Tip for consumers:
Stay away from these chinese scammers
Products used:
None!! They stole my money and gave me nothing
I ordered a velvet Victorian chaise and it arrived after 10 days. The package was not damaged but the item was defective. The washers wouldn't go into the legs, the legs wouldn't fit into the holes on the back. Furthermore the backrest and the base holes were far apart and can't be screwed together.
I am hoping for a full refund as i have all the pictures to prove the defects. But I still haven't heard back from them although I sent them all the details!
Tip for consumers:
Please don’t order from here. It’s a waste of your money and you’ll be burdened with useless trash you can’t even use
Products used:
None! It was defective
Smart S.'s review of SHEIN earned 20 Very Helpful votes
Smart hasn’t received any thanks yous.
Smart doesn’t have any fans yet.
Smart isn’t following anybody yet.
Empty.
This company is all around horrible. There is no customer service to speak to or chat with. You...
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️