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S M.

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1 Review by S

Novant Health

  • Novant Health

“Novant's billing department is a total nightmare”
5/9/19

I have had the most frustrating experience trying to get my accounts current. They have had my address wrong after me calling 4 different times to correct it. They turned well visits with a low copay over to collections. I never received any of the bills. I certainly would have paid them. When I call the automated number to make a payment it asked for an account number. I don't have an account number?! Argh! I have left messages for the billing person at my providers office with no return call. I do not want to ever visit a Novant facility again.

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