S M.

Unfortunately since my original review I have had a bad experience. The flowers were dispatched from Spain to Portugal on 17th January. My parents were not home at the time of delivery on 18th January. The courier company did not work over the weekend and therefore the next delivery was not until the afternoon of 21 January - 4 days after dispatch. The flowers could have been left at the property but instead were kept in storage over the weekend. The flowers were dead on arrival. I contacted FloraQueen and was told that they would not refund the cost (over £46.80, which is not cheap). As a result I would not recommend this service or use it again!