Placed three orders - received items after ages and completely different to what was described. One of the orders was for a pack of toilet rolls - received mini paper rolls looking like remainders of used toilet rolls! Sent them back - got a Wowcher credit in their wallet to use against another purchase. The postage was not refunded. Tried to use the credit to buy another item just not to loose everything but it is not working. Customer service is non existent. STAY AWAY.