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s l.

Contributor Level

Total Points
81

1 Review by s

  • Zazzle

5/11/16

I ordered business cards and paid considerably extra for express delivery quoted as 3-4 business days after printing. Received an email next day confirming printing completed and job sent out for delivery. That was over 20 days ago and despite email requests for clarification as to where my order is, I have had absolutely no response from Customer Service. As for the tracking number provided, UPS says order was never sent to them for delivery? Who needs the hassle and run around. It may have been just a small obviously unimportant little order to you Zazzle but it was important to me. So very disappointed.

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Zazzle S. – Zazzle Rep

Thank you for your feedback and we apologize for the delay in receiving your order. It looks as though a member of our CS Team has reached out and assisted you with this. If you should have any further questions or concerns, please feel free to respond to their email. Thank you.

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