S L.

Sent entirely wrong fabric. Not a question of shading or dye lot; entirely wrong fabric.
I sent them email same day as arrival with clear photo of item ordered and contrasting
Item which was received. Next day received a canned response thanking me for my contact
And closing out the complaint. Well, that's one way to adjust the statistics to show how
Efficient they are in handling problems. I again reopened the complaint. Next person said
They were looking at my original picture but couldn't see comparison very well, even though
My picture was sent at high resolution and clearly showing a wrong order fullfillment.
As requested, a new high resolution picture was sent, and acknowledged with comment that
A mistake was likely; they would let me know promptly after verification. "Verification" was
Right in front of them and had been since I sent my original email with clear picture of the mistake. It is now multiple days later and I have never heard from ONLINE FABRIC STORE
And suspect that I will never hear from them. I only wish that I had thought to have checked
Their "reviews" before ordering from them. That would have told me all I needed to know.
STAY AWAY, PROCEED AT YOUR OWN RISK, DANGER!