S L.

Well, I feel like an idiot. The one time I don't look up reviews for a company before spending almost $1000 and I get duped. Here's me thinking I was doing well by avoiding these Chinese based companies with. co.nz domains, selling used phones as "brand new" at too-good-to-be-true prices, by buying from what I thought was a reputable NZ company... WRONG. They are no better than the Chinese junk merchants! I paid for what was described as a NEW Samsung Galaxy S8+, which cost more than the refurbished versions they were selling at the same time. I receive a phone that is clearly not brand new: unsealed, opened box; used accessories including a generic power adaptor which, when plugged in to the phone would say "slow charging, use original charger that came with device". Emailed 1-day to inform them of my discovery and send me a brand new phone to which they replied that they would send me an adaptor ONLY. I demanded they give me what I pay for and they simply re-sent the exact same email saying they would send me an adaptor! Absolute scam artists. Have made a complaint to the commerce commission as it looks like I'm not the only one this has happened to and these thieves need to be investigated.

Well, I feel like an idiot. The one time I don't look up reviews for a company before spending almost $1000 and I get duped. Here's me thinking I was doing well by avoiding these Chinese based companies with. co.nz domains, selling used phones as "brand new" at too-good-to-be-true prices, by buying from what I thought was a reputable NZ company... WRONG. They are no better than the Chinese junk merchants! I paid for what was described as a NEW Samsung Galaxy S8+, which cost more than the refurbished versions they were selling at the same time. I receive a phone that is clearly not brand new: unsealed, opened box; used accessories including a generic power adaptor which, when plugged in to the phone would say "slow charging, use original charger that came with device". Emailed 1-day to inform them of my discovery and send me a brand new phone to which they replied that they would send me an adaptor ONLY. I demanded they give me what I pay for and they simply re-sent the exact same email saying they would send me an adaptor! Absolute scam artists. Have made a complaint to the commerce commission as it looks like I'm not the only one this has happened to and these thieves need to be investigated.