I waited on HOLD for over 20 minutes to be transferred to somewhere else and Hold for over 30 more mins with no success. I tied the next day and was on Hold again and finally I was connected with the rudest representative, "Larry" I was calling to let Fundango know their app wasn't working correctly when you try to cancel a show. It made a purchase but kept giving me a system error when trying to cancel. The whole process was unnecessary for just buying tickets. I will use another service for now on. Deleted this app already!