I was aware I signed up for the free trial, but I was sure to cancel it on time once I had in possession of the digital copy of my CV. The person who helped me as I wrote my CV was there as witness to me cancelling the subscription on my account.
Yet I have just found out nearly £100 had been deducted from my card in the span of a few months without my notice. I'm disappointed and shocked. Will be contacting my bank since I don't trust these people to do anything about refunds.
Hi Skylark,
Thanks for bringing this to our attention, Skylark. We’re disappointed to know that you’ve had this experience with us and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message so we can look into this situation and protect your privacy. Thank you!