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S K.

uk

Contributor Level

Total Points
81

1 Review by S

  • TravelUp

2/11/21

-100 This scum of a company. Never get back to you as they know to mess around and waste your time so you cannot pay by secure payment. They charged my £426.00 for amendment of 2 out of 4 tickets. The original tickets cost £2504. 48 they refunded me £1177 and have kept £1327. 29.
The airline Quatar cancelled their flights on 12. 3. 20 and let this scum company know. They did not communicate this to me!
Fortunately £426.00 was charged back as I paid back using my credit card. I contacted them to find out why they kept £1327. 29 when Quatar refunded them 100 percent. Mike and Francis have told me on the phone to drop the charge back of £426.00 and they will pay me £800.00 lol. I asked them how would they feel if they/their families were treated like this and if they had £1327. 29 deducted off their wages!
They asked me to email them lol. I am embarassed being asian myself that other asian business people are ripping innocent, honest customers. There type of business may rub off in a third world country thank god not in the western world. Thank god we have a justice system to sort these scum companies. I have reported them to ATOL, Quartar Airlines and ABTA. Please do the same so they are not allowed to carry on with their disgraceful business.

Tip for consumers:
Please pay by credit card make a complain asap and contact Civil aviation, Atol and Abta too

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