For Business
Write a Review For Business Write a Review
Thumbnail of user sk188

S K.

Contributor Level

Total Points
83
0
1

1 Review by S

SonicWALL

  • SonicWALL

“I am a new IT Director”
4/14/14

I am a new IT Director. I stepped into a misconfigured environment. I am familiar with Sonic Wall, but not with the Sonic Point configuration.
We have 24/7 support, so I pinged them.
6 days ago.
Case is still "unassigned".

I also asked them to add my email address to the account.
They can't figure out how to do that, so they keep closing the case.

As a former Dell employee - I'm embarrassed for them.

  • Comments (0)
  • 4.4K Views
Helpful  (3)
Thank you

S Has Earned 3 Votes

S K.'s review of SonicWALL earned 3 Very Helpful votes

S hasn’t received any thanks yous.

S doesn’t have any fans yet.

S isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user hubertg14
Hubert G. reviewed SonicWALL
6/15/20

Customer support is bad. Paid to hide my identity but ends up with an headache. Kept contacting...

Thumbnail of user bolinaw
Bolina W. reviewed SonicWALL
5/9/20

5 years using this VPN, it's a good one among the others, I have some problems but it totally...