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Experience: Baby & Kids, Education

Member since May 2021

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1 Review by SJ


I would not spend any money on these people, they have charged me over $100USD which is a lot in Australian dollars when I had tried to cancel my annual subscription. To cancel their subscription is like a maze that takes you nowhere and no one answers customer care email. So I was charged and I was so annoyed it was also during covid lock downs when I had little money. I emailed immediately saying I do not want to be a member any longer and to refund the money that I had already requested not be charged. A week later they responded and said they won't refund and didn't answer any of my questions. I wrote again and complained this time. Again they didn't address any of my questions and said that they were basically doing me a favour by refunding 50%. I was so upset and disappointed and insisted they repay all my money, they refused and didn't answer any more of my emails. They also delete complaint messages on their FB as I had screenshot many others in the same situation. They are crooked. Don't go there.

Tip for consumers:
Do not sign up in its current form as you can't cancel their subscription with any ease and so they continue to charge you.

Products used:
Online motivational kids program


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