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Signed up as a paid vendor thinking it would be a decent return. Literally no "real" leads from this site. They were fake. And when I try to cancel my paid subscription, they tell me I'm under contract to fulfill for 6 more months. As if I have to keep paying for a service that doesn't work. $#*!tiest customer service I have dealt with.
S J.'s review of WeddingWire earned 6 Very Helpful votes
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You pay a fortune to advertise. Then you get scam messages, ghosted, and it leads you to wonder...
I almost never leave bad reviews/leave reviews in general but I felt the need because if this...
Hi S. J.,
We are sorry to hear about your experience as an upgraded vendor. Our contracts are for a full 12 months because the engagement cycle typically lasts 12-16 months and we want to make sure that you see a full return on investment. Have you contacted your Customer Success Representative to work on your listing? Their role is to help you get the most out of your advertising and make sure that you are reaching as many engaged couples as possible. If you need any assistance getting in touch, please reach out to us at support@weddingwire.com and we would be happy to help.
-Lauren