I have used this site for 3 year with no problems. This year I ca file my state taxes it keep saying credit card decline on all 10 of my cards. I have entered all the info correct & all card have cash on them. I can't file my Louisiana state with another software due to the federal was filed with freetaxusa. Freetaxusa customer service haven't tried to resolve this issue with their software so many people are having the same problem it needs to be repairs asap. Or tell us how to go about filing our state tax.
Hi S. J., sorry to hear you’re having trouble with your payment. I’m happy to help. Please contact me at sam@freetaxusa.com with your username so I can take a closer look at what is going on.